Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
154 | Matthias Enzmann, Markus Schneider 0002 |
Improving Customer Retention in E-Commerce through a Secure and Privacy-Enhanced Loyalty System. |
Inf. Syst. Frontiers |
2005 |
DBLP DOI BibTeX RDF |
customer retention, loyalty systems, privacy, e-commerce |
128 | Vincent Ng 0002, Ida Ng |
Customer Loyalty on Recurring Loans. |
IDEAL |
2003 |
DBLP DOI BibTeX RDF |
customer relationship management, regression analysis, neuro-fuzzy, loyalty |
115 | Kemal Altinkemer, Yasin Ozcelik |
Cash-back rewards versus equity-based electronic loyalty programs in e-commerce. |
Inf. Syst. E Bus. Manag. |
2009 |
DBLP DOI BibTeX RDF |
Electronic loyalty programs, e-commerce models, Switching costs |
106 | Matthias Enzmann, Markus Schneider 0002 |
A Privacy-Friendly Loyalty System for Electronic Marketplaces. |
EEE |
2004 |
DBLP DOI BibTeX RDF |
|
102 | Jun Xue, Bin Liang |
An empirical study of Customer Loyalty of the telecommunication industry in China. |
ICEC |
2005 |
DBLP DOI BibTeX RDF |
expected repurchase, long-term purchase, staff loyalty, trust, service, recommendation, switching cost |
89 | Li Li, Wengui Su, Jian Jiang |
The influencing factors and marketing strategies of developing telecommunication industry customer loyalty: based on analytic hierarchy process. |
ICEC |
2005 |
DBLP DOI BibTeX RDF |
customer relation marketing, analytic hierarchy process, customer loyalty |
89 | Jungwon Lee, Jinwoo Kim 0001, Jae Yun Moon |
What makes Internet users visit cyber stores again? key design factors for customer loyalty. |
CHI |
2000 |
DBLP DOI BibTeX RDF |
customer interface, Internet, trust, electronic commerce, involvement, transaction cost, Internet shopping, customer loyalty |
87 | Koen Vanhoof, Josée Bloemer, K. Pauwels |
A Case Study in Loyality and Satisfaction Research. |
ECML |
1997 |
DBLP DOI BibTeX RDF |
loyalty and satisfaction research, classification rules, relevance measure |
80 | Matthias Enzmann, Marc Fischlin, Markus Schneider 0002 |
A Privacy-Friendly Loyalty System Based on Discrete Logarithms over Elliptic Curves. |
Financial Cryptography |
2004 |
DBLP DOI BibTeX RDF |
|
76 | Nora Weber, Hilary Murphy, Roland Schegg, Jamie Murphy |
An Investigation of Satisfaction and Loyalty in the Virtual Hospitality Environment. |
ENTER |
2005 |
DBLP DOI BibTeX RDF |
e-satisfaction, e-loyalty, e-service, hotel |
76 | Dianne Cyr, Carole Bonanni, Joe Ilsever |
Design and e-loyalty across cultures in electronic commerce. |
ICEC |
2004 |
DBLP DOI BibTeX RDF |
e-loyalty, design, e-commerce, culture |
67 | Ying Yi, Zhenyu Liu, Ying-zi Xiong |
Evaluate E-loyalty of sales website: a Fuzzy mathematics method. |
I3E (2) |
2007 |
DBLP DOI BibTeX RDF |
|
63 | Fan Zhao, Xiaowen Fang |
Factors Affecting Online Game Players' Loyalty. |
HCI (14) |
2009 |
DBLP DOI BibTeX RDF |
online games, intention, enjoyment, loyalty |
54 | László Gyarmati, Tuan Anh Trinh |
On Competition for Market Share in a Dynamic ISP Market with Customer Loyalty: A Game-Theoretic Analysis. |
ICQT |
2009 |
DBLP DOI BibTeX RDF |
|
54 | Jashen Chen, Russell K. H. Ching |
The Effects of Mobile Customer Relationship Management on Customer Loyalty: Brand Image Does Matter. |
HICSS |
2007 |
DBLP DOI BibTeX RDF |
|
54 | Arrianto Mukti Wibowo, Kwok-Yan Lam, Gary S. H. Tan |
Loyalty Program Scheme for Anonymous Payment System. |
EC-Web |
2000 |
DBLP DOI BibTeX RDF |
|
52 | Bart Nooteboom, Tomas Klos, René J. Jorna |
Adaptive Trust and Co-operation: An Agent-Based Simulation Approach. |
Trust in Cyber-societies |
2000 |
DBLP DOI BibTeX RDF |
inter-firm relations, artificial adaptive agents, JEL Classification: C63, C78, D83, L22, trust, matching, governance, complex adaptive systems, transaction costs, agent-based computational economics |
48 | D. Harrison McKnight, Charles J. Kacmar |
Factors and effects of information credibility. |
ICEC |
2007 |
DBLP DOI BibTeX RDF |
site quality, willingness to follow advice, reputation, credibility, usefulness, perceived risk, loyalty |
41 | Chwen-Yea Lin, Chien-Chung Tu, Kwoting Fang |
Modeling the Trust with ECT in E-auction Loyalty. |
APSCC |
2008 |
DBLP DOI BibTeX RDF |
|
41 | Hui-Chih Wang, Her-Sen Doong, Hui-Chin Shih, John Pallister, Gordon Foxall |
An Investigation into the Determinants of Repurchase Loyalty in the E-Marketplace. |
HICSS |
2008 |
DBLP DOI BibTeX RDF |
|
41 | Jashen Chen, Russell K. H. Ching, Margaret Meiling Luo, Chu-Chi Liu |
Virtual Experiential Marketing on Online Customer Intentions and Loyalty. |
HICSS |
2008 |
DBLP DOI BibTeX RDF |
|
41 | Chi-I Hsu, Meng-Long Shih, Biing-Wen Huang, Bing-Yi Li, Chun-Nan Lin |
Combining LISREL and Bayesian network to predict tourism loyalty. |
IJCNN |
2008 |
DBLP DOI BibTeX RDF |
|
41 | Heehyoung Jang, Ilsang Ko, Joon Koh |
The Influence of Online Brand Community Characteristics on Community Commitment and Brand Loyalty. |
HICSS |
2007 |
DBLP DOI BibTeX RDF |
|
41 | Jay B. Simha, S. S. Iyengar 0001 |
Fuzzy data mining for customer loyalty analysis. |
ICIT |
2006 |
DBLP DOI BibTeX RDF |
|
41 | Alfredo Vellido, Terence A. Etchells, David L. García, Àngela Nebot |
Describing Customer Loyalty to Spanish Petrol Stations Through Rule Extraction. |
IDEAL |
2006 |
DBLP DOI BibTeX RDF |
|
41 | Waldemar Jaronski, Koen Vanhoof, Josée Bloemer |
Inductive Development of Customer e-Loyalty Theory with Bayesian Networks. |
CORES |
2005 |
DBLP DOI BibTeX RDF |
|
39 | Yu-Kai Huang |
The Study of Customer Segmentation Examined by Catastrophe Model. |
II3E |
2008 |
DBLP DOI BibTeX RDF |
|
39 | Sean M. McNee, Shyong K. Lam, Joseph A. Konstan, John Riedl |
Interfaces for Eliciting New User Preferences in Recommender Systems. |
User Modeling |
2003 |
DBLP DOI BibTeX RDF |
|
37 | Donghun Kim, Philip Sugai |
Differences in consumer loyalty and willingness to pay for service attributes across digital channels: the case of Japanese digital content market. |
IWCMC |
2007 |
DBLP DOI BibTeX RDF |
a mixed logit model, consumer loyalty, mobile and PC contents, switching costs, hierarchical Bayesian model |
35 | Luis Fco. Longás Murillo, Fco. Javier Lozano Velázquez |
E-Learning as a Key Aspect for the Future of Higher Education. |
DEXA Workshops |
2008 |
DBLP DOI BibTeX RDF |
European Higher Education Space, E-learning, Loyalty, Market Orientation |
35 | P. Krishna Reddy, Masaru Kitsuregawa, P. Sreekanth, S. Srinivasa Rao 0002 |
A Graph Based Approach to Extract a Neighborhood Customer Community for Collaborative Filtering. |
DNIS |
2002 |
DBLP DOI BibTeX RDF |
Up-sell, Recommender systems, Electronic commerce, Interface, Mass-customization, Cross-sell, Customer loyalty |
29 | Shabnam Gulati, Gursimranjit Singh, Arvind Kumar |
Interceding of repurchase intention between e-loyalty and word of mouth advocacy: a study of behavioural consequences and antecedents of e-loyalty. |
Int. J. Electron. Bus. |
2023 |
DBLP DOI BibTeX RDF |
|
29 | Erwin Halim, Charles Gomarga, Andreas Raharto Condrobimo, Marylise Hebrard |
The Impact of the Starbucks Mobile Application Loyalty Program on Customer Loyalty. |
ICIMTech |
2023 |
DBLP DOI BibTeX RDF |
|
29 | Megan N. Norris, Nicholaus S. Noles |
'An ounce of loyalty': Children's expectations about loyalty and preference for in-group members and authority figures. |
CogSci |
2022 |
DBLP BibTeX RDF |
|
29 | Ahmad Ibrahim Aljumah, Mohammed T. Nuseir, Ghaleb A. El Refae |
Exploring the Effect of Social Media Marketing and Destination image on Destination Loyalty in Covid-19 Times: Sequential Mediating Role of Brand Love and Brand Loyalty. |
ACIT |
2022 |
DBLP DOI BibTeX RDF |
|
29 | Chuang Wang 0003, Rongxin Zhou, Matthew K. O. Lee |
Can loyalty be pursued and achieved? An extended RFD model to understand and predict user loyalty to mobile apps. |
J. Assoc. Inf. Sci. Technol. |
2021 |
DBLP DOI BibTeX RDF |
|
29 | Yoonseock Son, Wonseok Oh 0001, Sang Pil Han, Sungho Park |
When Loyalty Goes Mobile: Effects of Mobile Loyalty Apps on Purchase, Redemption, and Competition. |
Inf. Syst. Res. |
2020 |
DBLP DOI BibTeX RDF |
|
29 | Shivani Saini, Jagwinder Singh |
Managing Consumer Loyalty: An Expanded Model of Consumer Experience Management and Consumer Loyalty. |
Int. J. Asian Bus. Inf. Manag. |
2020 |
DBLP DOI BibTeX RDF |
|
29 | Maria Isabel Gomes Salema, Tânia Rodrigues Pereira Ramos |
Modelling and (re-)planning periodic home social care services with loyalty and non-loyalty features. |
Eur. J. Oper. Res. |
2019 |
DBLP DOI BibTeX RDF |
|
29 | Katherine Barnet, Sharmila Pixy Ferris |
Brand Loyalty and Online Brand Communities: Is Brand Loyalty Being Strengthened Through Social Media? |
Int. J. Online Mark. |
2016 |
DBLP DOI BibTeX RDF |
|
29 | Gaoshan Wang, Shiwei Sun, Liang Ma, Huixia Han |
Recovery Satisfaction, attitudinal Loyalty and Behavioural Loyalty: the Moderating Role of Perceived Risk. |
PACIS |
2016 |
DBLP BibTeX RDF |
|
29 | Uschi Buchinger, Heritiana Ranaivoson, Pieter Ballon |
From Loyalty Points to Virtual Currencies: Expanding Loyalty Schemes for Mobile Platforms. |
ICMB |
2013 |
DBLP BibTeX RDF |
|
29 | Ching-I Teng, Ming-Yi Chen, Yun-Jung Chen, Yi-Jhen Li |
Loyalty Due to Others: The Relationships Among Challenge, Interdependence, and Online Gamer Loyalty. |
J. Comput. Mediat. Commun. |
2012 |
DBLP DOI BibTeX RDF |
|
28 | Dinesh K. Gauri, Amit Bhatnagar, H. Raghav Rao |
Role of word of mouth in online store loyalty. |
Commun. ACM |
2008 |
DBLP DOI BibTeX RDF |
|
28 | Matti Mäntymäki |
The role of post-adoption phase trust in B2C e-service loyalty: towards a more comprehensive picture. |
I3E (2) |
2007 |
DBLP DOI BibTeX RDF |
|
28 | Tung-Shou Chen, Rong-Chang Chen, Tsui-Yun Chang |
A Research to Increase Users' Satisfaction and Loyalty Based on the Customer Satisfaction Index: A Case Study on the National Taichung Institute of Technology's Library. |
ICADL |
2004 |
DBLP DOI BibTeX RDF |
|
28 | Michael Grimsley, Anthony Meehan 0001 |
A Web-Based Selling Agent That Maintains Customer Loyalty through Integrative Negotiation. |
AH |
2002 |
DBLP DOI BibTeX RDF |
|
26 | Thomas W. Lauer, Xiaodong Deng |
Building online trust through privacy practices. |
Int. J. Inf. Sec. |
2007 |
DBLP DOI BibTeX RDF |
Privacy practices, Trust, Trustworthiness, Privacy policy |
26 | Kanokwan Atchariyachanvanich, Hitoshi Okada, Noboru Sonehara |
What keeps online customers repurchasing through the internet? |
SIGecom Exch. |
2007 |
DBLP DOI BibTeX RDF |
expectation-confirmation model, perceived usefulness |
26 | Young-Min Kim, Jong-Chan Park, Dong-Soo Kwon |
Behavior Coordination of Socially Interactive Robot using Sentiment Relation Model. |
RO-MAN |
2007 |
DBLP DOI BibTeX RDF |
|
26 | Yusuf Pisan |
My guild, my people: role of guilds in massively multiplayer online games. |
IE |
2007 |
DBLP BibTeX RDF |
group identity, virtual environments, games, digital identity, MMOs |
26 | Jörg Steeg, Michael Schröder 0001 |
A Hybrid Approach to Solve the Periodic Home Health Care Problem. |
OR |
2007 |
DBLP DOI BibTeX RDF |
|
26 | Dorian Quint, Marcel Paulssen |
Heterogeneity in the Satisfaction-Retention Relationship - A Finite-mixture Approach. |
GfKl |
2007 |
DBLP DOI BibTeX RDF |
|
26 | Nicolas March, Thomas Reutterer |
Building an Association Rules Framework for Target Marketing. |
GfKl |
2007 |
DBLP DOI BibTeX RDF |
|
26 | Toshihiko Yamakami |
Regularity Analysis Using Time Slot Counting in the Mobile Clickstream. |
DEXA Workshops |
2006 |
DBLP DOI BibTeX RDF |
|
26 | Maria Teresa A. Gouvêa, Cláudia Lage Rebello da Motta, Flávia Maria Santoro |
Recommendation as a Mechanism to Induce Participation in Communities of Practice. |
CSCWD (Selected papers) |
2005 |
DBLP DOI BibTeX RDF |
|
26 | Otto R. Koppius, Wouter Speelman, Oliver Stulp, Bart Verhoef, Eric van Heck |
Why are customers coming back to buy their airline tickets online? theoretical explanations and empirical evidence. |
ICEC |
2005 |
DBLP DOI BibTeX RDF |
airline industry, expectation confirmation theory, online travel agent, e-Commerce, technology acceptance model, online consumer behavior |
26 | Steve Vinoski |
The Performance Presumption. |
IEEE Internet Comput. |
2003 |
DBLP DOI BibTeX RDF |
|
26 | Cem M. Baydar |
The role of special agents in today's world: agent-based modeling and simulation of store performance for personalized pricing. |
WSC |
2003 |
DBLP DOI BibTeX RDF |
|
26 | Cenk Kocas |
Evolution of Prices in Electronic Markets with Heterogeneous vs. Homogeneous Preferences for E-tailers. |
HICSS |
2002 |
DBLP DOI BibTeX RDF |
Price Comparison Shopping, Diffusion of Innovations, Internet Economics, Price Competition |
22 | Wushow Chou |
Staff Smart, Part 1: Motivation. |
IT Prof. |
2010 |
DBLP DOI BibTeX RDF |
developing soft skills, staff loyalty, giving credit, compliments |
22 | Adish Singla, Ingmar Weber |
Camera brand congruence in the Flickr social graph. |
WSDM |
2009 |
DBLP DOI BibTeX RDF |
brand congruence, brand loyalty, social network, Flickr |
22 | Frederik Armknecht, Alberto N. Escalante, Hans Löhr, Mark Manulis, Ahmad-Reza Sadeghi |
Secure Multi-Coupons for Federated Environments: Privacy-Preserving and Customer-Friendly. |
ISPEC |
2008 |
DBLP DOI BibTeX RDF |
unsplittability, privacy, federation, unlinkability, payment system, loyalty, coupons |
22 | Liqun Chen 0002, Alberto N. Escalante, Hans Löhr, Mark Manulis, Ahmad-Reza Sadeghi |
A Privacy-Protecting Multi-Coupon Scheme with Stronger Protection Against Splitting. |
Financial Cryptography |
2007 |
DBLP DOI BibTeX RDF |
unsplittability, privacy, unlinkability, loyalty, Coupon |
22 | Li Ma, Shanhong Qi |
Customer satisfaction and service system based on Motive - Hygiene theory. |
ICEC |
2005 |
DBLP DOI BibTeX RDF |
motive-hygiene theory, customer satisfaction, service system, customer loyalty |
22 | Sukekyu Lee, Fred Zufryden, Xavier Drèze |
Modeling Consumer Visit Frequency on the Internet. |
HICSS |
2001 |
DBLP DOI BibTeX RDF |
Internet Browsing Behavior, NBD Model, Web Panel Data Analysis, Site Loyalty |
22 | J. Ben Schafer, Joseph A. Konstan, John Riedl |
Recommender systems in e-commerce. |
EC |
1999 |
DBLP DOI BibTeX RDF |
up-sell, recommender systems, electronic commerce, interface, mass customization, cross-sell, customer loyalty |
15 | Ching-I Teng, Tzu-Ling Huang, Guan-Ling Huang, Alan R. Dennis, Gen-Yih Liao |
External articulation and internal stabilization: Using identification stages to enhance online gamer loyalty. |
Decis. Support Syst. |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Hua Pang |
Do direct and indirect network externalities matter? Unpacking the causal antecedents of perceived gratifications and user loyalty toward mobile social media. |
Aslib J. Inf. Manag. |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Ha Nam Khanh Giao, Bui Nhat Vuong |
An integrated model for customer's e-loyalty: evidence from online shopping in Vietnam. |
Int. J. Bus. Inf. Syst. |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Siddhaling Urolagin, Saifali Patel |
User-Specific Loyalty Measure and Prediction Using Deep Neural Network From Twitter Data. |
IEEE Trans. Comput. Soc. Syst. |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Yao Zhang, Qing-Yi Hao, Jia-Li Qian, Chao-Yun Wu, Ning Guo, Xiang Ling |
The cooperative evolution in the spatial prisoner's dilemma game with the local loyalty of two-strategy. |
Appl. Math. Comput. |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Yichen Wang, Qin Lv |
Jump off the Bandwagon? Characterizing Bandwagon Fans' Future Loyalty in Online NBA Fan Communities. |
CoRR |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Xuejie Yang, Dongxiao Gu, Honglei Li 0001, Changyong Liang, Hemant K. Jain 0001, Peipei Li |
Mobile health community loyalty development process in China: an empirical study from information seeking perspective. |
Inf. Technol. People |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Matthew Gregoire, Rachel Thomas, Saba Eskandarian |
CheckOut: User-Controlled Anonymization for Customer Loyalty Programs. |
IACR Cryptol. ePrint Arch. |
2024 |
DBLP BibTeX RDF |
|
15 | Crystal T. Lee, Yung-Cheng Shen, Zimo Li, Hong-Hao Xie |
The effects of non-fungible token platform affordances on customer loyalty: A Buyer-Creator duality perspective. |
Comput. Hum. Behav. |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Zohra Ghali |
Impact of socioeconomic status on customer e-loyalty under the moderating role of perceived self-efficacy. |
J. Decis. Syst. |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Christian Straubert, Eric Sucky, Delia Altewischer |
Rundle in the Jungle! Why Do People Subscribe to Amazon Prime? Analyzing the Combination of Flat Rate and Bundle Pricing within a Loyalty Program. |
HICSS |
2024 |
DBLP BibTeX RDF |
|
15 | Xiaoting Xie, Xiabing Zheng, Xiaobei Shen |
What Influences Behavioral Loyalty on Airbnb? Analyzing the Factors Affecting Repurchase of Listings. |
HICSS |
2024 |
DBLP BibTeX RDF |
|
15 | Lauri Paavola, Saara Julkunen, Mika Gabrielsson |
Role of Customer Loyalty in the Application of Customer Data within Supply Chains. |
HICSS |
2024 |
DBLP BibTeX RDF |
|
15 | Anggriani Tantri Lauwrence, Sari Ramadanty, Maria Anggia Widyakusumastuti |
Interaction through Online Customer Engagement in Social Media Marketing on Increasing Brand Loyalty. |
IMCOM |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Venkata Krishna Paanchajanya Kuppa, Rajendra Hegadi, Karthik Sajjan, Karusala Deepak Chowdary, Manoj Sahit Reddy Vanga, Poonam Kumar |
Investopolis: Decentralized Customer Loyalty Tokenization on the Blockchain. |
ICCE |
2024 |
DBLP DOI BibTeX RDF |
|
15 | Taewon Suh, Sang Bong Lee |
Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop. |
Electron. Commer. Res. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | André F. Santos, José Marinho 0001, Jorge Bernardino |
Blockchain-Based Loyalty Management System. |
Future Internet |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Ravi Dandotiya, Arun Aggarwal |
An examination of tourists' national identity, place attachment and loyalty at a dark tourist destination. |
Kybernetes |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Kenneth Shiu Pong Ng, Jose Weng Chou Wong, Dengming Xie, Jingyan Zhu |
From the attributes of smart tourism technologies to loyalty and WOM via user satisfaction: the moderating role of switching costs. |
Kybernetes |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Gholamreza Haseli, Ramin Ranjbarzadeh, Mostafa Hajiaghaei-Keshteli, Saeid Jafarzadeh Ghoushchi, Aliakbar Hasani, Muhammet Deveci, Weiping Ding 0001 |
HECON: Weight assessment of the product loyalty criteria considering the customer decision's halo effect using the convolutional neural networks. |
Inf. Sci. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Ching-Torng Lin, Chien-Wen Chen, Shu-Jin Wang, Chiu-Ching Lin |
The influence of impulse buying toward consumer loyalty in online shopping: a regulatory focus theory perspective. |
J. Ambient Intell. Humaniz. Comput. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Teng Ma, Kexin Zhao |
Research on the Resilience Enhancement Path of Technology-Based SMEs Using Dynamic Fuzzy Cognitive Maps - Organizational Context and the Employee Loyalty Perspective. |
IEEE Access |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Lukas Mastilak, Robert Suchy, Kristian Kostal, Ivan Kotuliak |
Blockchain-Based Sustainable Retail Loyalty Program. |
IEEE Access |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Manuel Utz, Simon Johanning, Tamara Roth, Thomas Bruckner, Jens Strüker |
From ambivalence to trust: Using blockchain in customer loyalty programs. |
Int. J. Inf. Manag. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Muhammad Khalid Anser, Mosab I. Tabash, Abdelmohsen A. Nassani, Abdullah Mohammed Aldakhil, Zahid Yousaf |
Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy. |
Libr. Hi Tech |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Kum Fai Yuen, Simin Song, Xue Li, Xueqin Wang |
Service recovery strategies for crowdsourced transportation: an examination of their impacts on user loyalty. |
Technol. Anal. Strateg. Manag. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Deepika 0004, Shashank Vikram Pratap Singh, Sumanjeet Singh, Binod Kumar Rajak |
Study of e-services quality and customer loyalty: a moderated mediation model of perceived switching cost and e-satisfaction. |
Int. J. Bus. Inf. Syst. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Eleanna Kafeza, Gerasimos Rompolas, Sokratis Kyriazidis, Christos Makris |
Time-Series Clustering for Determining Behavioral-Based Brand Loyalty of Users Across Social Media. |
IEEE Trans. Comput. Soc. Syst. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Chaohong Xie, Yeming Gong, Xianhao Xu, Chung-Yean Chiang, Qian Chen 0030 |
The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing. |
J. Enterp. Inf. Manag. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Tyreal Yizhou Qian, Bo Yu, Robbie Matz, Lei Luo, Chenglong Xu |
Gamification for consumer loyalty: An exploration of unobserved heterogeneity in gamified esports social live streaming. |
Telematics Informatics |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Nima Hassanzadeh Sarhangi, Navid Nezafati, Parisa Zomorodi |
Measuring the influence of social commerce dimensions on Iranian customer brand loyalty. |
Int. J. Electron. Bus. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Quan Hong Nguyen, Tho Thi Anh Nguyen, Linh Thuy Nguyen, Hien Thi Tran |
Impact of e-trustmark reputation on customer loyalty and online purchase intentions: empirical evidence from an emerging country. |
Int. J. Electron. Bus. |
2023 |
DBLP DOI BibTeX RDF |
|
15 | Namita Rajput, Urvashi Sharma, Baljeet Kaur, Korakod Tongkachok, Venkata Harshavardha Reddy Dornadula, Dharini Raje Sisodia |
Ethical behavior a thought for defining loyalty in an offline. |
Int. J. Syst. Assur. Eng. Manag. |
2023 |
DBLP DOI BibTeX RDF |
|